FAQ
Asked your questions
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Shopify Payments.
How long will it take to receive my order?
Orders typically ship within [7-12] business days. Delivery may take an additional [number] days, depending on your location and shipping method selected at checkout.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can also track your order by logging into your account on our website.
What is your return policy?
We offer a [14]-day return policy. Items must be unused, in their original packaging, and accompanied by a receipt. For full details, please visit our Return Policy page.
Do you ship internationally?
Yes, we ship to selected countries worldwide. Please check our Shipping Policy for more information on rates and delivery times.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us within [24] hours of placing your order. After that, we can't guarantee changes can be made, especially if it has already been processed for shipping.
What should I do if I receive a damaged or incorrect item?
We strive for quality and accuracy, but if you receive a damaged or incorrect item, please contact our customer service team within [7-12] days of receipt. We will work to resolve the issue promptly.
Need More Help?
If you have any other questions not covered here, please feel free to reach out. We’re here to help!